Privacy Policy
Last updated: 6 September 2025
Introduction
This Privacy Policy explains how irooms (“we”, “our”, or “us”) collects, uses, and safeguards personal information when users access or interact with the website irooms.my (“the Platform”). By using the Platform, you consent to the practices described in this Privacy Policy.
Information We Collect
When you create an account or interact with irooms, we may collect personal information such as your name, email address, phone number, and account credentials. If you post a listing, details about the property, including address, photos, rental price, and descriptions, may also be collected. We also gather usage information such as IP addresses, device details, browser types, and browsing activity on the Platform. For transactions relating to listing fees or premium features, payment details may also be processed, though we do not handle rental payments between hosts and tenants.
Use of Information
The information we collect is used to provide, manage, and improve our services. It allows us to create and manage user accounts, process listing fees or premium feature payments, verify listings, and communicate with users regarding their account or support requests. We may also use the data to enhance user experience, ensure the safety and integrity of the Platform, and comply with legal requirements.
Sharing of Information
We respect the privacy of our users and do not sell or trade personal data to third parties. However, information may be shared with other users of the Platform to facilitate communication between hosts and tenants. We may also share data with service providers who support our operations, such as hosting or payment providers. In certain cases, personal information may be disclosed if required by law, regulation, or court order, or in the event of a merger, acquisition, or business restructuring involving iRooms.
Data Security
We take reasonable measures to protect personal data against unauthorized access, misuse, or loss. These include administrative, technical, and physical safeguards. While we strive to protect user information, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute protection of your data.
Data Retention
Personal data will be retained for as long as necessary to fulfill the purposes outlined in this Privacy Policy. This includes providing our services, complying with legal obligations, resolving disputes, and enforcing agreements. Once data is no longer needed, it will be securely deleted or anonymized.
User Rights
In compliance with the Personal Data Protection Act 2010 (Malaysia), users have the right to request access to their personal data, request corrections of inaccurate information, withdraw consent for data processing (subject to legal and contractual restrictions), and request deletion where appropriate. Users wishing to exercise these rights may contact us directly at legal@irooms.my.
Cookies and Tracking Technologies
The Platform may use cookies and similar technologies to enhance user experience, monitor website performance, and deliver tailored content. Users may disable cookies through their browser settings, but doing so may limit access to certain features of the Platform.
Third-Party Links
Our Platform may contain links to third-party websites. These external sites operate independently from irooms and are governed by their own privacy policies. We do not assume responsibility for the practices or content of such third-party services and encourage users to review their policies before providing any personal information.
Changes to Privacy Policy
We may update this Privacy Policy from time to time in response to changes in law, business practices, or technology. Updates will be posted on this page, and continued use of the Platform following such updates constitutes acceptance of the revised Privacy Policy.
Contact Information
For any questions, concerns, or requests regarding this Privacy Policy or the way we handle personal data, please contact us at:
irooms.my
Email: privacy@irooms.my